INSUREU2, Corp. – Return Policy
Last Updated: November 2, 2023
Thank you for shopping at InsureU2, Corp. We appreciate your business and want to ensure your satisfaction with our products. Please read our return policy carefully to understand your options regarding returns and exchanges.
- Return Eligibility:
Items must be returned within 30 days of the original purchase date.
Items must be unused, undamaged, and in the same condition as received.
Items must be in their original packaging, including all tags, labels, and accessories.
Personalized, custom-made, or final sale items cannot be returned unless they arrive damaged or defective. If a design proof for custom-made items is approved, the sale is final and it is indelible for a refund.
- Returns Process:
To initiate a return, please follow these steps:
Contact our customer support team at info@insureu2.net with your order number, details about the product you wish to return and photos so we are able to better assist your issue.
Our team will provide you with a return authorization and instructions on how to return the item(s) to us.
- Shipping Costs:
Customers are responsible for the cost of return shipping unless the item received is damaged, defective, or incorrect.
We recommend using a trackable shipping service and purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
- Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the return is approved, a refund will be processed to the original method of payment within 5-7 business days.
Shipping costs are non-refundable, and the refund amount will be the original purchase price minus any shipping fees paid.
- Exchanges:
If you received a damaged or defective item, we will gladly exchange it for the same item. Please contact our customer support team within 7 days of receiving the product to report the issue and request an exchange. Exchanges are not eligible if our support team is not contacted within 7 days of the original purchase.
- Contact Us:
If you have any questions about our return policy, please contact us at:
All returns and exchanges can be sent to 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
INSUREU2, Corp.
Email: info@insureu2.net
Note: INSUREU2, Corp. reserves the right to update or modify this return policy at any time without prior notice. It is the customer’s responsibility to review this policy periodically for changes.